A business boom in lockdown sees North West-based chartered accountants Harrison Salmon Associates looking for new staff and streamlining more services online.
More clients are choosing its online and telephone services than ever before, so staff will be recruited to meet this demand and the company will be closing its Blackburn office. The Leyland and Leigh offices will remain open.
Chief executive of Harrison Salmon, Kathryn Mumford, said: “We were already finding clients were choosing phone, email, and online contact over office visits before Covid-19.
“Business has been busier than ever throughout lockdown and we are actively recruiting staff to cope with the demand for accessing our accountancy services in these ways and for the sharp increase in video calls.
“We have been moving a lot of clients over to cloud-based accounting such as Xero with its advantage of getting rid of bulky paper records, and have found people really embraced the real-time information available and appreciate not having to drop documents into the office when they can just take a picture and send it over.”
Harrison Salmon, which was formed in 1992, has predominantly served SMEs and family businesses across the North West but in the last 18 months has seen massive growth in entrepreneurs seeking out their expertise.
And the accountancy firm has streamlined its client management processes with the help of a fully integrated CRM system from Digita to increase efficiency and service.
Kathryn added: “After 10 great years in Great Harwood, we are refocussing our energies where our clients need us. We will still be conducting face-to-face business in our Leigh and Leyland branches and are always available for client visits or send couriers for those still working with manual records.”
