Macclesfield based IT specialist Fabric IT has won a new contract to support the region’s fastest-growing customer engagement agency, Big Brand Ideas. The contract includes a complete overhaul of the company’s IT infrastructure as well as working with the directors to implement new systems to improve efficiency across all areas of the business.
Jon Butler, Managing Director at Big Brand Ideas, said: “As a business, we’ve experienced substantial growth over the past two years and we needed a robust IT infrastructure that could support the fast-paced work we do with our clients. We met with several different IT providers but were extremely impressed with Fabric’s knowledge and passion for excellent customer service.
“The team at Fabric were very easy to work with and made the transition process simple. They went above and beyond to ensure all our staff members benefited from the new systems we put in place and I wouldn’t hesitate to recommend them to other businesses.”
Fabric undertook a detailed review of Big Brand Ideas’ existing IT infrastructure as well as holding a series of planning meetings with the team to identify future requirements in line with business growth plans.
Carl Enser, Sales Director at Fabric IT, said: “Big Brand Ideas is a great client for us and fits with our model of developing strong local business relationships while providing support for a wide variety of clients.”