A care home in Formby has been recognised as one of the Top 20 Care Homes in the North West by leading care home reviews website.
New Care’s Formby Manor, located Liverpool Road, scored 9.9 out of 10, one of the only care homes in the country to do so, making them a worthy winner of the prestigious award.
There are 1859 care homes in the North West, and the Top 20 award is based solely on reviews of the care home written by residents and their family and friends.
The reviews cover all aspects of everyday life in the care home including its overall facilities, quality of care, support, cleanliness, food and drink offering and safety and security. The staff team, activites programme and individual care for residents are also covered, and if residents feel that they are treated with compassion and dignity.
All reviews are subsequently verified independently before publication. A total of 109,000 reviews were received between 1 July 2019 and 30 June 2021.
It is the first time Formby Manor has won this award, with home manager, Debra Roose, commenting: “It is fantastic news that Formby Manor has been rated one of the best care facilities in the country. We are incredibly proud of the whole team. Their hard work, dedication, compassion and unwavering care has resulted in fabulous reviews from our residents.
“To be included in the Top 20 is a wonderful achievement, even more so given the pandemic, and a true testament to the exceptional standards of care we provide at Formby Manor.”
Reviews manager, Amanda Hopkins, adds: “Reviews of Ruddington Manor show they provide a very high standard of care, and we would like to congratulate them on being a Top 20 care home in East Midlands. It is such a big achievement to be named as a top rated care home by the residents who actually receive the care as well as their family and friends.”
Formby Manor is a stunning 76 bed care facility. Part of New Care, a development-led care home operator that has an enviable reputation for designing and delivering state-of-the-art purpose-built care centres, Formby Manor offers exceptional levels of residential, nursing and dementia care in a safe and comfortable environment.