Harrogate-based IT services provider Integral IT has appointed Ben Coltman as technical manager in its five-strong team.
With eight years’ experience in IT roles, Ben joins from Stowe Family Law in Harrogate where he worked as an IT support technician. Prior to that, he spent over six years with managed service provider Vital Technology Group, latterly as technical account manager.
In his new role, Ben will be responsible for customer IT support at Integral IT which provides a full range of managed IT services and cyber security as well as offering a cloud hosting facility.
“We’ve seen a raft of new contract wins in recent months with increasing numbers of small businesses coming to us as they seek a friendly, knowledgeable technical team they can trust to take care of all of their IT needs,” explains Jonathan Edwards, managing director of Integral IT. “Customer service is at the heart of what we do, so it is vital that we continue to invest in the team to ensure we are able to provide the swift, expert advice our clients expect. With his solid track record in IT support, Ben will be a valuable addition to the team.”
Ben comments: “Having worked both in-house and for an IT consultancy, I understand only too well the frustration when IT problems occur and clients’ need for a quick solution. Integral IT is building a reputation as a reputable, cost-effective IT company which is able to provide the benefits of a personalised service, manned by an expert team. This is an exciting opportunity to play a part in the business’ continued growth.”
Founded in 2006 by Jonathan Edwards, Integral IT provides complete IT support including IT consultancy, cyber security services and cloud hosting, to SMEs throughout Yorkshire.