Warehouses across the UK are racing to distribute personal protective equipment (PPE), medications and other goods to combat the COVID-19 pandemic. In recognition of this, Oddsphere are giving Shipster clients in these product sectors free additional licences to help boost distribution.
“It’s a no brainer really…” says Managing Director Tony Cheetham,
“Every company should be looking at what they can do. We’re very lucky to be able to continue trading in the current climate. We have seen an increased demand for shipping goods such as medical supplies, PPE and food, so we made the easy decision to allow those clients to bump up their licences as much as they want with no added cost. This will hold for as long as the government’s lockdown period lasts, and possibly longer if needed.”
Shipster licences enable warehouse packing benches at the despatch point to automatically book in a shipment with the client’s selected courier(s). The software generates packing labels, processes shipments onto the correct shipping service according to product type, weight, amount, destination etc. The provision of additional licences will mean more courier services can be added to the existing setup or more physical despatch points can be set up with Shipster to increase distribution output.
Amongst the key suppliers benefitting from the additional licences to expand operations are Mawdsleys, a global medical supplier.
Mawdsleys’ Application Support Manager Ed Tootell says,
“The service and support offered by the Shipster team during and since implementation has been exceptional, with no request too small or complex for them to resolve in a timely manner. Their decision to remove the limit on software licences at this critical time has supported our ability to up our operational capacity which is crucial.”
Oddsphere are also offering extended payment terms to all other client warehouses to support them during the economic uncertainty. The team’s staff are all working from home and continue to offer software support via telephone, email and remote desktop connection and say the transition is going well.
Director Hayley Cowburn praises the team’s performance,
“It’s thanks to our brilliant staff that we have been able to offer this help. Their continued focus, organisation and close communication from home has meant that business has mostly been ticking along as usual and scheduling time for additional Shipster installations has been very manageable”.
Any other Shipster clients despatching key goods in the fight against COVID-19 are urged to get in touch if they haven’t been contacted already.
