Peninsula has received the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real clients, for four years running.
Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine reviews and insights. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real clients. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
Peninsula met the criteria of collecting at least 50 reviews between January 1st, 2018 and December 31st, 2018, with a Feefo service rating of between 4.5 and 5.0.
Peter Done, Group Managing Director and Founder of Peninsula commented: “Peninsula are delighted to have received this award from Feefo, for the fourth year in a row. It’s an acknowledgment of how hard all our teams have worked to give great experiences to our clients, who are the most important judges of what we do. We’re committed to delivering the highest quality of service, so it’s important for us to listen, understand and respond to all our clients. Feefo has enabled us to consistently improve throughout 2018 and now we’re looking forward to a successful 2019.”
Congratulating Peninsula on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continued success of the businesses that work in partnership with us throughout 2019.”
Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, in order to increase consumer confidence and enable businesses to make smarter business decisions.
