A leading North West training provider is celebrating after it was recognised for the quality of support it offers people in the region to find work or start a training course.
PHX Training, which has job centres across Lancashire and Cumbria, has been accredited to the matrix Standard, demonstrating the high quality of job and training advice it offers to customers.
PHX Training delivers government-backed initiatives including adult skills including maths, English and vocational courses, employability contracts and apprenticeships.
Briony Fawcett, Managing Director of PHX Training, said: “We pride ourselves on offering a high quality advice service to everybody who walks through the door of our training centres. We can guide people who are looking to get back into work, training for a new career, seeking out an apprenticeship or simply learning a new skill.
“With the uncertain economic times ahead, it is vital that anybody who is in a difficult position gets the best possible advice and support to help them get back into work, and I’m proud that we have been recognised for that high quality of service.”
The matrix Standard is the international quality standard for organisations that deliver information, advice and/or guidance (IAG), either as their sole purpose or as part of their service offering.
Roger Chapman, Head of the matrix Service for The Growth Company said: “This is a fantastic achievement for PHX Training and I would like to congratulate the team on their success. We believe that at the heart of high-quality advice and support services are strong leadership, excellent service and a focus on continuous improvement, all underpinned by effective use of the resources available.
“The matrix Standard is designed to benchmark organisations against best practice in these areas. With their accreditation success, PHX Training is working to provide the best possible support to their clients.”
PHX Training specialises in apprenticeship qualifications in business administration skills, offering learners skills for roles such as office executive, office supervisor, membership administrator and personal administrator. Apprenticeships delivered by PHX also include team leading, customer service, hospitality, management and warehousing across the North West.
The PHX team of qualified trainers also offers a diverse range of resources including offline, online and face-to-face services at six training centres in Barrow, Carlisle, Workington, Morecambe, Preston and Blackpool.