Leading car leasing broker Synergy Automotive has retained its Feefo 5 Star Gold Trusted Service award for exceptional customer experience for the fifth consecutive year.
The unique accreditation is an independent seal of excellence that recognises businesses who are rated by their customers for delivering outstanding experiences – and who use Feefo to collect genuine reviews and insights.
Harrogate-based Synergy received the prestigious accolade after receiving over 5000 client reviews for both customer experience and product since 2014 with an overall 5 Star Feefo service rating.
Synergy MD, Paul Parkinson, said: “Receiving this honour five years in a row is a true reflection of our team’s commitment to outstanding service. It recognises our relentless hard work to give great experiences to all our customers, who are the most important judges of what we do.
“We’re committed to consistently delivering the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. Feefo enables us to keep further improving and enhancing our delivery and we’re looking forward to making it six in a row!”
Congratulating Synergy on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm.
“This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”
Synergy’s excellence in customer service – the bedrock on which the business was founded in 2006 – continues to be recognised at the highest level.
Crowned UK Leasing Broker of the Year 2018-2019 by the Leasing Broker Federation (LBF), Synergy also retained its Best Medium Leasing Broker and Best Medium Leasing Broker Customer Service Award titles.
Marking year-on-year growth, the company’s recent milestones include doubling the size of its Harrogate headquarters at Hornbeam Park offices as part of a major investment programme to deliver its growth vision.
