Home Business Awards & Achievements Vivio scoop 02 Business Customer Service Excellence Award 2019

Vivio scoop 02 Business Customer Service Excellence Award 2019

Vivio, an award-winning independent business telecoms and IT service provider, based in Chester, has announced its latest award win with network partner, O2. The awards are held as part of O2’s Direct Partner Programme, recognising overall capability to provide world-class customer support, paired with a high level of digital knowledge and expertise.

Vivio specialise in keeping businesses connected. As the UK’s leading independent telecoms provider, it partners with the best networks to find the perfect solution. Vivio prides itself on its multi award-winning customer service, supplying everything from mobile airtime and hardware, fixed line and cloud services to digital products, managed services and much more, making communication technology simple.

Founder and CEO of Vivio, James Wright, comments: “It’s an honour to once again be recognised for our high level of customer service by our partner O2. Our client’s journey is always our main focus and we continue to drive the best possible experience with the same passion today as we did 18 years ago. By providing our clients with outstanding service levels, we have defined our longevity in today’s market.”

Jason Phillips, Head of Partner – SMB at O2, comments: “A massive well done and thanks to Vivio on winning an O2 Business Customer Experience Excellence Award this year. Vivio have continued to demonstrate their commitment and investment in delivering an incredible experience to our joint customers.”