Our Terms and conditions of using our website
Last updated on 29/09/2021 (these supersede any previous terms).
Business Up North (“website”, “service“) is operated by Bluehoop Digital Limited (“us”, “we”, or “our”). We are registered in England and Wales under company number 08202750.
These terms and conditions set out our agreement between you (you) and Bluehoop Digital in connection using this website and the services provided directly by us or any provider engaged in the administration of the services provided by and associated with this website.
Accessing our website
We reserve the right to withdraw or amend our website service without notice.
We will not be held liable if for any reason our site is unavailable at any time or for any period.
We reserve the right to restrict or limit access to some parts of our site, or our entire website without notice.
You understand that website maintenance, upgrades, bugs and other planned and unplanned circumstances may result in website or service interruptions.
You acknowledge that like many internet services there is a level of security vulnerability risk and you accept in the event of a security incident/hacking when using our service, you might be exposed to electronic intrusion (e.g. spamming, password theft, forgery, disclosure of your information).
If you choose a user name and password as part of our website you must treat this information as confidential and you must not disclose it to any third party. We have the right to disable any password or account at any time if we think you have not complied with any of our terms and conditions.
Articles and other information posted on our site are not intended to amount to advice on which reliance should be placed. We, therefore, disclaim any liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
Because our website is updated on a regular basis any of the information on our site may be out of date at any given time, and we are under no obligation to update such material.
The information published on our site is provided without any guarantees or warranties as to its accuracy. This means that we cannot be held responsible for the results of actions that might have occurred as a result of visiting our website:
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including:
- Any loss of income or revenue;
- Any loss of business;
- Any loss of profits or contracts;
- Any loss of anticipated savings;
- Any loss of data;
- Any loss of goodwill;
- Any wasted time.
Uploading content, images and other materials to our site
Any material you upload to our site will be considered non-confidential and we have the right to use, copy, distribute, amend and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
You should ensure that it is lawful for you to distribute content and images through our website and in the event that you have breached someone else’s copyright you acknowledge that you are responsible for the breach (and not us). If you have any doubt about who owns the copyright please do not upload content to this website.
In uploading written content and images you give permission for the content and images to be re-used across other online (and off-line) publications and websites within our network.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right not to publish or to remove any material or content on our website if, in our opinion, such material does not comply with our content standards.
All website content contributions must:
- Be factually accurate.
- Be genuinely held (where they state opinions).
- Should comply with applicable law in the UK and in any country from which they are posted.
- Should not contain any material which is defamatory of any person.
- Should not contain any material which is obscene, offensive, hateful or inflammatory.
- Should not contain promote sexually explicit material.
- Should not promote violence.
- Should not promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
- Should not infringe any copyright, database right or trademark of any other person.
- Should not be likely to deceive any person.
- Should not be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
- Should not promote any illegal activity.
- Should not be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
- Should not be likely to harass, upset, embarrass, alarm or annoy any other person.
- Should not be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
We retain full editorial control over contributions to our site and may refuse to publish or take down any material already published for any reason whatsoever.
You retain ownership of the copyright in any contributions made to our site, but upon submission, you grant to us a perpetual, worldwide, exclusive, royalty-free licence to publish and continue publishing without limit as to time, and whether or not you continue to be a registered user, all such contributions.
In the future we may provide additional services on our site including direct emails from us or our associates,
You warrant that the publication of content and other contributions which you contribute will not violate the intellectual property rights of any person or organisation (e.g. copyrights, trademarks or other rights).
You hereby undertake to indemnify us and keep us indemnified in relation to any losses, costs and expenses incurred by us or our employees or representatives as a result of any breach of these Terms or any breach of intellectual property rights or content standards set out in the Terms.
We will not be liable for any direct or indirect or consequential loss or damage (including both tangible and intangible losses) incurred by you in connection with the website and services caused by tort, negligence, copyright violation, breach of contract or otherwise.
You hereby undertake to indemnify us and keep us indemnified in relation to any losses, costs, claims, damages, legal fees and any other expenses incurred by us or our employees or representatives as a result of any breach by you of these terms or any third party claim which is a result of using our services or as a result of you violating any rights of a third party.
Where a claim is made against us, which is as a result of you violating any rights (including but not limited to copyright infringement) from a third party, you agree to compensate us in full.
Fees & Refunds
By using our paid services you undertake to pay the associated fees. In the case of late payment, we are entitled to charge interest from the due date of any invoices until payment is revived in accordance with the current Bank of England base rate. Where a payment becomes overdue, we are also entitled to pass late payment invoices over to a debt collection agency who will be entitled to charge you for any fees related with debt collection.
Revisions of terms
Last updated on 22/05/2018
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. We take your privacy seriously – please see the “Your Rights” section near the bottom of this page. Please remember you can choose to withdraw your consent at any time by writing to us at [email protected]
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on a User’s device.
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
First name and last name
Business Name, Address, Postal code, City
Social media account names
Cookies and Usage Data
We may use your Personal Data to contact you with information about our company, services, products or other information that may be of interest to you. You may opt-out of receiving all of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Our website hosting has the capability to collect information on how the Service is accessed and used (“Usage Data”). This Usage Data includes information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files a with small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we sometimes use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
How to control and delete cookies
If you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Please be aware that restricting cookies may impact on the functionality of our website.
If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
For information on how to do this on the browser of your mobile phone, you will need to refer to your handset manual.
To opt out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.
Business Up North uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Retention of Data
Business Up North will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of the country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.
Disclosure Of Data
Disclosure for Law Enforcement
Under certain circumstances, Business Up North may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Business Up North may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Business Up North
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Business Up North aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
To access and receive a copy of the Personal Data we hold about you
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
Since we provide an ongoing service to our active members, should you require us to delete your Personal Data we may need to ask you to confirm that you no longer need our service. You have the right to data portability for the information you provide to Business Up North.
You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Business Up North does process or store business financial information on our customers, this may also include business contact names, addresses, telephone numbers and email addresses that have been provided to us by our customers.
We may also outsource some services to other companies or utilise third party software providers and services that may be required to deliver a particular service to some customers.
This might include (but is not limited to) email software, website hosting services, survey tools, cloud file storage systems as well as others. Customers that wish to know the specifics of third-party services that are used to deliver the service that Business Up North provides should send a request to [email protected]
Unless you have told us not to, we may send you marketing information relating to services or information that we think will be of interest and relevant to you. If you change your mind and no longer want to receive these communications you can tell at any time by contacting us at [email protected]
We will not share your information with third parties for their own marketing purposes without your permission.
By email: [email protected]
By visiting this page on our website: www.businessupnorth.co.uk/terms