A Lincoln carpet and bed retailer is celebrating success having been awarded two national network awards.
Jon Morris, manager of the United Carpets and Beds store on Deacon Road, won Corporate Bed Store of the Year and Corporate Store of the Year at the United Carpets and Beds annual network conference in Marbella this spring.
The conference, which brings together the national brand’s 60 stores, head office staff and suppliers, allows the network to learn business updates, meet new colleagues and learn about upcoming interiors trends and products.
Jon said: “We are absolutely delighted to win two awards at the annual United Carpets and Beds conference. It’s always a great chance to catch up with everyone as we’re a such close-knit family of stores, despite being all over the country!
“Our bed department has grown hugely in the last couple of years and customers appreciate being able to browse through our digital catalogue while in-store. I’m so proud of the team for our two wins; we’re all focused on offering the best customer service from the moment they walk into store to when they’re living with our products.”
The Lincoln retailer was one of three stores who won awards at the retailer event, with other store owners and managers picking up Franchisee of the Year and Franchise Bed Store of the Year.
“We’re incredibly proud of our bed offering, alongside our flooring options. Our Ottoman beds have been especially popular as customers value the extra storage while our Julian Bowen range of novelty or space-saving children’s beds are well received by children and parents alike!” added Jon.
The Deacon Road retailer employs four people and specialises in flooring options including carpet, laminate, vinyl, LVT (luxury vinyl tiles) and beds and mattresses, offering brands such as Silentnight, Sealy and Rest Assured.
Will Hickman, marketing manager for United Carpets and Beds which is headquartered in Rotherham, said: “Jon and his team are known for their high customer service level and their efforts with their bed department in the last year, in particularly competitive climates, deserve to be rewarded.
“We know our network of franchise and corporate stores works incredibly hard so we’re delighted to reward them at the annual conference.”
United Carpets Group plc is the UK’s largest franchised carpet and bed retailer with 60 stores across England and Wales. The business, which sells online and via the high street, was launched in 1997 and was family owned until 2005.