Manchester based Private Investigation firm has achieved certification to the internationally recognised standard ISO 9001:2015 standard, establishing it as one of the leaders in its field.
This independent assessment was conducted by the British Assessment Bureau, a leading Certification Body, and demonstrates Insignis Investigations’ commitment to customer service and quality in delivery.
Insignis Investigations has now earned the right to display the coveted British Assessment Bureau quality shield and standard ISO 9001:2015 logo to demonstrate its conformance to the standard.
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained.
Insignis Investigations has shown they have good service reliability and process controls, which means lower costs for its customers.
Insignis Investigations’ Director said, “We’re particularly pleased to have achieved standard ISO 9001:2015 certification as it underlines our commitment to our customers and our focus on quality. Not many customers get to see their suppliers’ ‘back office’ activities. This recognition demonstrates we can provide a quality solution from quotation to delivery.”
The benefits of certification to ISO 9001 include:
- Streamlining an organisation’s procedures;
- Bringing consistency to an organisation’s service delivery;
- Reducing cost and rework;
- Improving an organisation’s management practices;
- Enhanced status;
- Competitive advantage;
- Lower insurance premiums.
Insignis Investigations was formed in 2017 and has grown steadily from its formation. They take experience from the Police, Military and Private Sector and it is now one of the fastest growing investigation companies in the North of England. Insignis Investigations aims to provide Investigation services to any company or public body who has identified internal or external issues relating to criminal offences, crime analysis, civil disputes, employee suspicions, loss prevention and other unspecified misdemeanours. Their expertise in deploying services such as surveillance, tracing, tracking, audits, open source intelligence, and then gather that evidence in to a methodical and admissible format places them in a very impressive position.