The reviews of clients and their families has led to a Kirklees-based company being named as one of the best home care providers in the Yorkshire and Humber region.
Caremark (Kirklees) has made the top 20 compiled by homecare.co.uk, which is the UK’s leading home care reviews site.
Each provider is given an overall rating – by clients and their families – as well as on their staff, care and support, management, whether they are treated with dignity and whether they are value for money.
Caremark (Kirklees) received an overall rating of 9.8 out of 10 for the care and services it provides.
An example of a review left by the son of one Caremark’s clients on the website is as follows:
“They have very friendly and polite staff who have a laugh with my dad and me, and they treat him with respect.”
Another client said: “Having worked all my life, it has been difficult adjusting to having to rely on other people, but I couldn’t ask for anything more than the care I receive. The team treat me with great dignity and respect.”
Caremark (Kirklees) Managing Director Duncan Smith said: “This award is extra special because it is based on the reviews of our clients, or their families, demonstrating the care we provide is of the highest standard.
“We are proud and delighted to have achieved such a high review score and this is testament to the fantastic team we have here at Caremark (Kirklees).
“From the head office staff, through to the Care & Support Workers who visit peoples’ homes each day, everyone plays their part, but we won’t be resting our laurels and will be working hard to improve the review score further next year.”
Amanda Hopkins, Reviews Manager of homecare.co.uk, said: “Good quality home care is vital as it enables people to stay living in their own homes and keep their independence, with their home care worker often becoming their friend and companion as well as their lifeline to the outside world.
“Our reviews are given by those receiving home care as well as their family and friends. This helps people to search for the right home care provider, where trust, dignity and compassion are paramount, and Caremark (Kirklees) is an example of a company which is achieving this.”
To see the list of top home care providers in the Yorkshire and Humber region go to https://www.homecare.co.uk/awards/ By clicking on Caremark’s name, you will then be taken to the company’s listing and be able to read other reviews left by clients and their families.
