BigChange, the mobile workforce technology company, today revealed the first steps in its ambitious European expansion plans. The Leeds-based company has established a subsidiary business in France to spearhead its move into mainland Europe and recruited a reseller partner to accelerate the adoption of its award-winning JobWatch system in Cyprus and Greece.
BigChange sets up a wholly owned subsidiary in France
BigChange has moved into the French market with the launch of a BigChange France, a wholly owned subsidiary business led by Frederic Dupeyron, who joined the company as Executive Vice President for Europe in January. BigChange has established a sales and marketing office in Paris, as well as a dedicated customer support facility in Marseille.
Five people will be based at BigChange’s Paris office initially, including Aurélie Rodriguez, who has joined the company as Head of Sales and Business Development. The customer service operation in Marseille comprises four people and is led by Chief Operations Officer Emma Levy.
BigChange strikes a strategic partnership to expand in Greece and Cyprus
BigChange has signed a reseller agreement to operate in Cyprus and Greece with JobWatch Cyprus, a new company established by Cypriot entrepreneur Andys Sofroniou to sell BigChange’s technology. Sofroniou is establishing a business development and technical support operation in Nicosia and has secured four new customers for BigChange already.
Sofroniou is also the managing director of Handy’s Security Systems, which became BigChange’s first customer in Cyprus in 2018. Sofroniou approached BigChange to establish a reseller partnership following the successful adoption of its JobWatch technology at Handy’s.
Martin Port, founder and CEO of BigChange, comments: “We want to make BigChange a £100 million business and that means accelerating our international expansion efforts. By moving into France and establishing a partnership to cover Cyprus and Greece we are opening up a number of new markets, putting in place excellent sales and customer support people to delight our customers, and insulating the business from the effects of a potential no deal Brexit.”
Frederic Dupeyron, Executive Vice President for Europe at BigChange, comments: “Organisations worldwide are being challenged to improve service, become more efficient and eliminate paperwork and manual processes from their operations. Opening offices in France is a significant first step in our international expansion plans. Establishing a presence here means we can better serve customers and drive faster expansion for BigChange in mainland Europe.”
Andys Sofoniou, founder and managing director of JobWatch Cyprus, comments: “I spent years looking for a system to eliminate paperwork, streamline mobile workforce operations and improve communication with engineers at my security business. BigChange is amazing, it revolutionised how we run that business and I was so impressed with the system that I decided to set up a new company to make it more readily available to sectors such as building services, IT, hospitality and logistics in Cyprus and Greece.”